Assistant Operations Manager Jobs in Dubai | Transguard Careers

  • Full Time
  • Dubai
  • 7000 AED / Year

Transguard Group

Assistant Operations Manager Jobs in Dubai | Transguard Careers

Assistant Operations Manager Jobs in Dubai | Transguard Careers

About the job

Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!

We are currently recruiting for a Assistant Operations Manager – Soft Services to join our Integrated Facilities Services Team in Dubai.

Scope

As a Assistant Facilities Manager, you will be responsible for managing and supporting all division operations on a daily basis. You will also ensure that any issues or conflicts are resolved satisfactorily in order to maintain the service levels expected by the respective client and/or customer groups.

This position plays a critical role in ensuring that cleaning operations run smoothly, effectively and meet the highest standard of cleanliness and customer satisfaction.

Financial

  • Assist in managing budgets and expenses related to cleaning operations, optimizing costs while maintaining high-quality standards.

Customer

  • Ensure all the PPM and SR are closed as per target closing time and completed.
  • Conduct regular Audits to ensure contractual KPI’s are met in line with the contractual requirements.
  • Handle and resolve customer complaints or concerns regarding cleanliness on time and professionally.
  • Support in maintaining records and documentation related to cleaning activities, including attendance, performance evaluations, and incident reports.
  • Ensure compliance with health and safety regulations and promote a safe working environment for the cleaning team.
  • Conduct regular inspections of the facility to assess cleanliness standards, identify areas for improvement, and implement corrective measures.
  • Monitor and maintain cleaning supplies and equipment inventory, ensuring an adequate stock is available at all times.

Process

  • Assist the Account Manager or Operations Manager in planning and organizing daily cleaning schedules, ensuring optimal coverage and efficient allocation of resources.
  • Supervise and train a team of cleaning staff, providing guidance, support, and performance feedback to ensure quality work and adherence to cleaning protocols.
  • Collaborate with the Account Manager to develop and implement cleaning procedures and best practices, ensuring compliance with industry regulations and company policies.
  • Support the operations through being deployed in various shift timings as per the site requirements.
  • Responsible for the preparations of the monthly staff meetings and also for the daily/weekly briefings with the Managers and team Coordinators / Senior Supervisors.

Innovation

  • Identify and implement technology solutions.
  • Improve cleaning effectiveness by developing new cleaning methods.
  • Creating customized cleaning solutions.

Selection Criteria

  • 5+ years in the field of Facility Management in a Managerial position
  • High Footfall Facility experience preferred (i.e. Mall, Airport, Stadium)
  • Diploma in Facilities Management / BICSc training certificate preferred.
  • Good Knowledge of heavy-duty cleaning machinery and cleaning chemicals
  • Good Knowledge of cleaning methods & procedures
  • Proven Project Management skills
  • Enthusiastic, Energetic, Customer Centric
  • Relationship Management
  • Proven experience leading continuous improvement projects.

To apply for this job please visit ftgam.online.

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