Assistant Operations Manager Jobs in Dubai | Transguard Careers


Transguard Group
Assistant Operations Manager Jobs in Dubai | Transguard Careers
Assistant Operations Manager Jobs in Dubai | Transguard Careers
About the job
Transguard Group was established in 2001 and has diversified significantly, we lead in the fields of Cash Services, Security Services, Manpower Services, Facilities Management & Aviation. Transguard Group is the UAE’s most trusted business support and outsourcing provider and has a large, dynamic, and culturally diverse workforce with 50,000 employees!
We are currently recruiting for a Assistant Operations Manager – Soft Services to join our Integrated Facilities Services Team in Dubai.
Scope
As a Assistant Facilities Manager, you will be responsible for managing and supporting all division operations on a daily basis. You will also ensure that any issues or conflicts are resolved satisfactorily in order to maintain the service levels expected by the respective client and/or customer groups.
This position plays a critical role in ensuring that cleaning operations run smoothly, effectively and meet the highest standard of cleanliness and customer satisfaction.
Financial
- Assist in managing budgets and expenses related to cleaning operations, optimizing costs while maintaining high-quality standards.
Customer
- Ensure all the PPM and SR are closed as per target closing time and completed.
- Conduct regular Audits to ensure contractual KPI’s are met in line with the contractual requirements.
- Handle and resolve customer complaints or concerns regarding cleanliness on time and professionally.
- Support in maintaining records and documentation related to cleaning activities, including attendance, performance evaluations, and incident reports.
- Ensure compliance with health and safety regulations and promote a safe working environment for the cleaning team.
- Conduct regular inspections of the facility to assess cleanliness standards, identify areas for improvement, and implement corrective measures.
- Monitor and maintain cleaning supplies and equipment inventory, ensuring an adequate stock is available at all times.
Process
- Assist the Account Manager or Operations Manager in planning and organizing daily cleaning schedules, ensuring optimal coverage and efficient allocation of resources.
- Supervise and train a team of cleaning staff, providing guidance, support, and performance feedback to ensure quality work and adherence to cleaning protocols.
- Collaborate with the Account Manager to develop and implement cleaning procedures and best practices, ensuring compliance with industry regulations and company policies.
- Support the operations through being deployed in various shift timings as per the site requirements.
- Responsible for the preparations of the monthly staff meetings and also for the daily/weekly briefings with the Managers and team Coordinators / Senior Supervisors.
Innovation
- Identify and implement technology solutions.
- Improve cleaning effectiveness by developing new cleaning methods.
- Creating customized cleaning solutions.
Selection Criteria
- 5+ years in the field of Facility Management in a Managerial position
- High Footfall Facility experience preferred (i.e. Mall, Airport, Stadium)
- Diploma in Facilities Management / BICSc training certificate preferred.
- Good Knowledge of heavy-duty cleaning machinery and cleaning chemicals
- Good Knowledge of cleaning methods & procedures
- Proven Project Management skills
- Enthusiastic, Energetic, Customer Centric
- Relationship Management
- Proven experience leading continuous improvement projects.
To apply for this job please visit ftgam.online.